Set Up Two-Step Verification

Set Up Two-Step Verification

Crestmont University uses two-step verification to help protect your university account. In addition to your password, you will verify your identity using your phone.

Recommended: Use the free Microsoft Authenticator app for verification. It works using Wi-Fi or mobile data without requiring an SMS message.

What You'll Need

  • Your Crestmont University email and password
  • A smartphone with Microsoft Authenticator installed
  • A computer or second device to display the setup instructions

How to Set It Up

  1. Download Microsoft Authenticator from your phone's App Store or Google Play Store.
  2. On your computer, open Microsoft Security Info .
  3. Sign in with your university email and password. If Microsoft asks you to set up additional security information, follow the prompts.
  4. If you reach the Security Info page, select Add sign-in method, then choose Microsoft Authenticator.
  5. Open Microsoft Authenticator on your phone, select Add account, then choose Work or school account.
  6. Scan the QR code displayed on your computer and follow the instructions.
  7. Complete the verification test to finish setting up the app.

Already being asked for a code you cannot receive? If you cannot get past the verification screen, you may need IT assistance before you can set up Microsoft Authenticator.

Need Help Setting It Up?

If you're unable to complete the setup or cannot access your verification methods, submit a support request. You can also email us at support@crestmontuniversity.edu

Never share your password, verification codes, or Authenticator approval numbers with anyone.