Recommended Browsers for LearnCenter

Recommended Browsers for LearnCenter

Having trouble navigating your courses or accessing certain features in LearnCenter (Moodle)? Your web browser may be the reason.

To help ensure the best possible learning experience, we recommend using a supported and up-to-date browser when accessing your courses.

Google Chrome

Google Chrome is the recommended browser for accessing Crestmont University's LearnCenter.

Using the latest version of Chrome can help you navigate your courses, review materials, and complete assignments with fewer compatibility issues.

Can I Use Another Browser?

Other modern browsers, such as Microsoft Edge, Mozilla Firefox, and Safari, may allow you to access LearnCenter.

However, some features may not function as expected, and you may experience difficulties navigating your courses or interacting with course materials.

Important: If you're using another browser and experience problems with LearnCenter, we recommend switching to Google Chrome before trying additional troubleshooting steps.

How to Update Google Chrome

Keeping your browser updated helps improve compatibility, performance, and security.

  1. Open Google Chrome on your computer.
  2. Click the three-dot menu in the upper-right corner.
  3. Select Help, then click About Google Chrome.
  4. Chrome will automatically check for available updates.
  5. If an update is installed, click Relaunch to restart your browser.

Good to know: After updating Chrome, return to LearnCenter and check whether the issue has been resolved.

What If LearnCenter Still Isn't Working?

If you're already using Google Chrome but continue experiencing technical difficulties, try the following:

  • Refresh the page. Reload LearnCenter and check whether the issue continues.
  • Update your browser. Make sure you're using the latest version of Google Chrome.
  • Clear your browser cache. Outdated temporary files can sometimes interfere with website functionality.
  • Check your internet connection. Make sure your connection is stable before opening course materials.
  • Restart your browser. Close Google Chrome completely, reopen it, and try accessing LearnCenter again.

Still Need Help?

If you're still experiencing difficulties accessing or navigating LearnCenter after trying these steps, our Student Support team is here to help!

What to Include When Contacting Support

To help us assist you faster, please provide:

  • The browser you're using (Google Chrome, Safari, Edge, etc.)
  • Your device type (Windows, Mac, tablet, or phone)
  • A brief description of the issue
  • A screenshot of any error messages, if available