Get Help with Assignment Instructions

Get Help with Assignment Instructions

Not sure what your instructor is asking you to do? If you're confused about an assignment's requirements, formatting, or instructions, don't worry! Here are a few steps to help you find the clarification you need.

Step 1: Review Your Assignment Instructions

Before reaching out for help, take another look at the information available in LearnCenter (Moodle).

  1. Sign in to LearnCenter using your student credentials.
  2. Open the course you're currently taking.
  3. Navigate to the week containing your assignment.
  4. Click the assignment to review its instructions.
  5. Check your course syllabus, announcements, and any additional resources provided by your instructor.

Good to know: Sometimes, additional details or clarification may already be available in your course materials.

Step 2: Contact Your Instructor

If you're still unsure about what to do, your instructor is your first point of contact for questions about assignment requirements and course content.

When reaching out, make sure to include:

  • Course name or code: The course you're taking.
  • Assignment name: The specific assignment you're asking about.
  • Your question: Clearly explain which part of the instructions you don't understand.

Example Message to Your Instructor

Hi Professor,

I'm working on the Week 3 assignment for my course, and I have a question about the instructions.

Could you please clarify what is expected for the assignment's final submission?

Thank you for your help!

Step 3: Check for Your Instructor's Response

After contacting your instructor, keep an eye on your university email and any course announcements or messages in LearnCenter.

Important: If your assignment deadline is approaching, reach out to your instructor as soon as possible rather than waiting until the last minute.

What If I'm Having a Technical Issue?

If you understand the assignment instructions but are having trouble completing or submitting your work because of a technical problem, our Student Support team can help!

Examples include:

  • The assignment submission button is missing.
  • You're unable to upload your assignment.
  • LearnCenter displays an error message.
  • You cannot access the assignment or course materials.

Still Need Help?

For questions about assignment requirements, grading, or course content, please contact your instructor directly.

For technical difficulties, visit the Crestmont University Help Center to request assistance. You can also email us at support@crestmontuniversity.edu

What to Include When Contacting Support

To help us assist you faster, please provide:

  • Your course name or code
  • The assignment name
  • A brief description of the technical issue
  • A screenshot of any error messages, if available

We're here to help make your learning experience as smooth as possible!