Are you being asked to purchase an access code
when opening McGraw-Hill Connect,
SIMnet, or ALEKS?
Don't worry! Here's what you need to know
about accessing these learning platforms.
Do I Need to Purchase an Access Code?
No! You do not need to purchase
an access code for Connect, SIMnet,
or ALEKS as part of your university coursework.
If you're prompted to enter payment
information or purchase an access code,
please contact our IT Support team
before proceeding.
Depending on your course, you may use one
or more of the following platforms:
- McGraw-Hill Connect: Provides interactive assignments,
digital course materials, and
learning activities.
- SIMnet: Provides hands-on simulations
and assignments focused on
Microsoft Office applications.
- ALEKS: Offers personalized learning
and assessments for mathematics
and other quantitative subjects.
If your course uses Connect, SIMnet,
or ALEKS, start by checking the
resources available in LearnCenter (Moodle).
- Sign in to LearnCenter using your university credentials.
- Open the course that requires
Connect, SIMnet, or ALEKS.
- Review the Start Here section or your course materials
for instructions on accessing
the learning platform.
- Select the platform link provided
in your course, if available.
- Follow the instructions displayed
to access your course activities.
Good to know: Access instructions may vary depending
on the platform and your course.
Always follow the instructions provided
in LearnCenter or by your instructor.
What If I'm Asked to Purchase an Access Code?
If you see a payment screen or
a message requesting an access code,
follow these steps:
- Do not make a purchase. You should not need to purchase
access separately for your course.
- Return to LearnCenter. Confirm that you opened the platform
using the link or instructions
provided in your course.
- Take a screenshot. Capture the purchase prompt
or any error message displayed.
- Contact IT. Our team can help investigate
why the platform is requesting
additional payment or an access code.
What If I Still Cannot Access My Course?
If the platform continues requesting
an access code or you're unable
to open your course activities,
try the following:
- Confirm the correct course. Make sure you're accessing the platform
associated with your current course.
- Review your course instructions. Your instructor may have provided
specific steps for accessing the platform.
- Check your account. Make sure you're signing in with
the account associated with
your university coursework.
- Request assistance. If the issue continues, contact
IT Support for further help.
Still Need Help?
If Connect, SIMnet, or ALEKS is asking
you to purchase access, our Student Support team is here to help!
What to Include When Contacting Support
To help us assist you faster, please provide:
- Your course name or course code
- The platform you're trying to access
(Connect, SIMnet, or ALEKS)
- A brief description of the issue
- A screenshot of the purchase prompt
or error message, if available